Privacy Policy

Last Updated: [08/16/2024]

At Black Car Texas (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, website, or mobile applications.
1. Information We Collect
We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, home or business address, payment information, and other information that you provide to us when booking our services or creating an account.
  • Usage Information: Information about your interaction with our website or app, such as IP address, browser type, pages visited, time spent on pages, and other usage data.
  • Location Data: If you use our mobile app, we may collect location data to provide location-based services, such as locating the nearest chauffeur or tracking your ride.
  • Vehicle Information: If you are a chauffeur, we may collect information related to your vehicle, such as license plate number, vehicle registration, and insurance details.

2. How We Use Your Information
We use your information for the following purposes:

  • Service Delivery: To provide you with our transportation services, including booking, scheduling, and payment processing.
  • Customer Support: To respond to your inquiries, handle complaints, and provide customer support.
  • Communication: To send you updates, promotional materials, and information about our services that may be of interest to you.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Improvement of Services: To analyze how you use our services to improve and optimize our offerings, develop new features, and enhance user experience.
  • Security: To detect, prevent, and address fraud, security breaches, and other potentially harmful activities.

3. Sharing Your Information
We may share your information in the following circumstances:

  • With Affiliates and Partners: We may share your information with our affiliates, partners, and service providers who assist us in delivering our services.
  • With Chauffeurs: To fulfill your ride requests, we may share relevant information with chauffeurs, such as your name, contact information, and pickup/drop-off locations.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights

You have the right to:

  • Access and Correction: Request access to the personal information we hold about you and request corrections if the information is inaccurate.
  • Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: Opt-out of receiving promotional communications from us. Even if you opt out, we may still send you transactional or service-related communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of our website and mobile app. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where we operate. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website with the “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: